The Old Globe seeks an Assistant Ticket Services Director for this renowned theatre in San Diego’s beautiful Balboa Park.
Reporting to Ticket Services Director, the Assistant Ticket Services Director will supervise the operations of The Old Globe ticket office, with a focus on training, scheduling, and supervising lead ticket services representative and part-time ticket services representatives; executing Tessitura programming projects; and assisting in managing phone, online, and in-person customer service and sales.
Supervisory and customer service experience is required. Ticket office experience with Tessitura ticketing software a plus. An ideal candidate will be a problem-solver with strong organizational, customer service, staff management, and administrative skills.
Regular schedule is Tuesday through Saturday, with days, evenings, and weekend schedule required. This is a full-time position with benefits including 401(k). Salary range is $65,000-68,000.
Applicants should demonstrate a strong commitment to equity, diversity, inclusion and access and anti-racism work in the theatre. Must be able to pass applicable background check.
The Old Globe is actively committed to fostering a culture of equity, diversity, inclusion, and access in all areas of our operation. By making intentional, actionable steps, we strive to make The Old Globe a place where theatre makers, employees, volunteers, audience members, and community members of all identities and backgrounds belong. The Old Globe welcomes candidates who demonstrate a commitment to these goals. We strongly encourage people with the following identities to apply: BIPOC, LGBTQIA+, people living with disabilities, and those from other historically and presently marginalized groups. Multilingual candidates are also strongly encouraged to apply.
Send cover letter and resume to [email protected], subject: “Assistant Ticket Services Director.”