The Old Globe in Balboa Park seeks a dynamic and engaging leader for the position of Public Safety Manager.
The Public Safety Manger will manage all public safety staff and patron valet personnel (one full-time position and multiple part-time positions,) and is responsible for creating and maintaining safety and risk management programs, and ensuring the Globe is a friendly, safe, and secure environment for all patrons, performers, guests, and staff.
Responsibilities include overseeing all public safety and valet operations and maintaining the highest customer service standards for dealing with patrons and guests, serving as an ambassador for The Old Globe; hiring, training, and managing all public safety and patron valet personnel; managing company-wide training related to emergency response and life safety; responding to after-hours calls and emergencies from our alarm company; coordinating security services with the San Diego Police Department, San Diego Parks & Recreation, and other Balboa Park institutions; and acting as incident commander” during times of crisis.
Ideal candidate will be a detail-oriented, self-motivated, and a strategic thinker and leader with broad knowledge of safety and security procedures and regulations. 3+ years’ experience in forward facing customer service, safety, and team management also required, or equivalent combination of education and experience. The ability to carefully and correctly react to stressful situations is a must.
Applicants should demonstrate a commitment to equity, diversity, inclusion and access and anti-racism work in the theatre. This position includes working evenings and weekends to support performances and special events. Must have a valid driver’s license and a current California Security Guard Card, and must be able to complete and clear a background screening.
Full-time position with benefits including 401(k). The Old Globe is committed to fostering a culture of equity, diversity, and inclusion in all areas of our operation, therefore we strongly encourage applications from populations underrepresented in the theatre field. Multilingual candidates are also strongly encouraged to apply. Send cover letter and resume to HR@TheOldGlobe.org.