The Old Globe Theatre in beautiful Balboa Park seeks an individual who is detail-oriented and experienced in both ticketing and customer service for the position of Lead Ticket Services Representative.
The Lead Ticket Services Representative will assist the Ticket Services Director and Assistant Ticket Services Director in all tasks of the ticket office including; processing ticket orders and subscriptions, running reports, overseeing special projects, training and mentoring Ticket Representatives, handling customer relations, and other administrative duties.
Successful candidates will have strong ticketing experience (Tessitura ticketing system preferred) and excellent customer service including strong organizational and administrative skills with efficient follow-through on projects. Proficient computer skills utilizing Microsoft Excel and supervisory or management experience preferred.
Evening and weekend availability required. Must be able to pass applicable background screening. Hourly pay range is $19.00-$21.00/hour depending on experience. Full-time benefited position including 401(k) and theatre tickets.
The Old Globe is actively committed to fostering a culture of equity, diversity, inclusion, & access in all areas of our operation. By making intentional, actionable steps, we strive to make The Old Globe a place where theatre makers, employees, volunteers, audience members, and community members of all identities and backgrounds belong. The Old Globe welcomes candidates who demonstrate a commitment to these goals. We strongly encourage people with the following identities to apply: BIPOC, LGBTQIA+, people living with disabilities, and those from other historically and presently marginalized groups. Multilingual candidates are also strongly encouraged to apply.
Send cover letter and resume to [email protected]; please indicate “Lead Ticket Rep” in the subject line of your e-mail.